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Development of New Products & Services Course No: GBAT9126

This course incorporates both strategic and tactical dimensions of new product and service development. It demonstrates a variety of concepts and modes of thinking about innovation and product development. In more concrete terms, it will provide students with a workable knowledge of a best practice approach to product creation from concept selection through to postlaunch monitoring, exposure to a similar approach used by service companies. More generally, it will demonstrate how well service companies perform in new service development compared to manufacturing firms, and highlight the organisation and management practices that are most likely to result in successful new product development.

For full course information: Download pdf

View Graduate Attributes for this course: TBA

 

Craig Tapper
BA MCom UNSW, MBA UTS

Craig Tapper is Executive Director of Tapper Consulting Pty Limited and has been consulting to major companies and government departments for over 15 years, including appointments at senior level in Australia and the UK. Craig has lectured in a range of postgraduate programs in the areas of strategy, business planning, marketing and management at the University of Sydney, the University of Technology, Sydney, the University of NSW and the Australian Graduate School of Management. He has also authored and facilitated at postgraduate level for the Securities Institute of Australia and the Mt Eliza Business School. Craig is a Fellow of the Australian Institute of Company Directors, an Associate of the Australian Marketing Institute, a Certified Practising Marketer and an Affiliate of the Securities Institute of Australia.

Craig is the winner of the MBT Facilitator Award for Teaching Excellence 2009.



 

 
 
 

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